More than a place to stay. Outpost Living membership includes utilities, renters protection, cleaning, and 24/7 support, so you can focus on New York City and the people in it.
Most rentals end at the keys. Outpost starts there. Your membership bundles the essentials into one monthly charge, so you arrive, settle in, and focus on living.
Apartment satisfaction guarantee
Not feeling it in your first 7 days? We'll relocate you to another home at no cost. Premium members enjoy an extended 14-day satisfaction window.
Job loss & visa emergency clause
Signed up but your situation changed before move-in? Premium's emergency clause gives you a one-time stay credit toward a future Outpost stay.
Free return stay
Come back for a free week. Premium membership includes a 1-week return stay within 12 months of move-out.
24/7 member support
Help whenever you need it, via your online member portal or our dedicated phone line.
Utilities included
Electricity, water, gas and internet are covered — where membership applies. No accounts to set up, no separate bills. See our FAQ for the full breakdown.
Renter's Protection Plan
The Outpost Protection Program covers your personal belongings and accidental damage to your rented space. No separate policy to buy.
Save 20% on your membership
Pay your annual membership upfront on a 12-month stay and get 20% off your membership fee for the full term. It's the easiest way to lock in savings from day one.
Refer a friend, earn up to $4,000
Standard members earn up to $2,000, Premium up to $4,000 per year. Refer up to 8 friends and get paid when they move in.
| Outpost Living benefits | Standard | Premium* |
|---|---|---|
| Pricing | $249 / month | Standard + $49 / month |
| Always included | ||
| Utility bills** | – | – |
| 24/7 member support via online portal | – | – |
| Monthly common-area cleaning | – | – |
| Community events for members | – | – |
| Exclusive discounts from Outpost partners | – | – |
| Flexibility & Protection | ||
| Apartment satisfaction guarantee | 7 days | 14 days |
| 20% discount on membership fee † (12-mo lease, membership fee paid upfront) | – | – |
| Renters protection coverage | – | – |
| Application fee waiver on signing | Standard Price | – |
| Early move-in up to 3 days before lease start *** | – | – |
| Job loss / Visa processing delay emergency clause**** | – | – |
| VIP & Lifestyle | ||
| Extra professional cleaning | Standard Price | 45% Off |
| Priority support queue | – | – |
| Free 1-week return stay (within 12 months of move-out, 12-mo lease)***** | – | – |
| Post-move-out repair costs | Standard Price | 50% Off |
| "Build Your Credit" add-on | Standard Price | 90% Off |
| Refer-a-friend bonus****** | Up to $2,000 | Up to $4,000 |
Premium is built for residents whose plans can change quickly and need full coverage when they do — available for room rentals only. Priority support and the conveniences that make life easier along the way:
Summer interns & co-ops
Arrive early and settle in before your first day. The satisfaction guarantee gives you 14 days to make sure your home is the right fit.
International students & visa-sponsored holders
Visa revoked before move-in? Premium's one-time stay credit keeps a future Outpost stay within reach.
Travel nurses, healthcare professionals & remote workers
Free return stay — come back for a week, on us. Premium members can claim a 1-week return stay within 12 months of move-out.
New graduates & first-time US renters
Premium members can build their US credit history with on-time rent payments. Every on-time payment is reported to the credit bureaus.
12-month lease members
Anyone who values predictability. Premium gives you the application fee waiver and priority support queue.
Anyone concerned about post move-out costs
Premium members get 50% off repair costs after move-out. Predictable costs throughout, no year-end surprises.
Standard membership is included with every Outpost stay at no extra charge. Premium is an optional upgrade, added as a separate line item on your monthly invoice.
Outpost Living membership is currently available for New York City homes only. We're working on expanding to Washington DC, check back for updates. For renting details outside NYC, visit our full FAQ.
It depends on your home type:
Coliving room — Membership required, utilities included in the fee.
Coliving full apartment (2BD+) — Membership required for each tenant, utilities included in the fee.
Coliving 1BD/Studio — No membership fee, utilities billed based on actual usage.
Traditional full apartment (12+ month lease, unfurnished) — No membership fee, tenants set up and pay for their own utility accounts.
Where membership applies, Standard is a required part of your tenancy, not an optional add-on. Premium is always optional, and available on room rentals only.
No — where membership applies, it's a separate line item, not bundled into rent. 1BD/Studio coliving and Traditional leases don't have a membership charge at all.
For coliving rooms and full apartments (2BD+), yes — utilities are bundled into your membership fee. For 1BD/Studio coliving and Traditional leases, there's no membership fee, and utilities are billed based on actual usage instead.
Two reasons. First, transparency — separating your membership from your rent means you see exactly what each piece costs and what it covers. Second, flexibility — you can upgrade or downgrade between Standard and Premium without re-signing your lease. Outpost shows it. This doesn't apply to 1BD/Studio coliving or Traditional leases, which don't carry a membership fee.
This applies to coliving room members only — Premium isn't available on full apartments, and Studio/Traditional stays don't carry a membership to upgrade or downgrade.
This applies to coliving room members only — Premium isn't available on full apartments, and Studio/Traditional stays don't carry a membership to upgrade or downgrade.
* Premium membership is available on room rentals only. Not applicable to entire apartments or studio units.
**Utility bill coverage is limited to a set amount; see your lease for complete terms.
***Early Move-In Policy. Early move-in of up to three (3) days prior to the lease start date is available exclusively for members on a 12-month lease agreement with a lease start date of the first (1st) day of the calendar month. To qualify, the membership contract must be fully executed at least 30 days before the lease start date. Early move-in dates are subject to unit availability and will be confirmed no earlier than seven (7) days before the scheduled lease start date.
***Job Loss / Visa Revocation Emergency Clause. Available exclusively to Premium members. This benefit applies solely prior to the member's move-in date and may not be claimed once occupancy has commenced. Upon verified involuntary job loss or visa revocation, the eligible member will receive a one-time rent credit applicable toward a future invoice. The credit must be used within ninety (90) days of the original lease start date. Supporting documentation—such as a termination letter or visa revocation notice—is required to process the claim. This benefit may be exercised once per membership term, is non-transferable, and remains subject to verification and approval at our sole discretion.
****Free 1-week return stay. Available exclusively to Premium members on a lease term of 12 months or longer. The 1-week return stay must be claimed within 12 months of move-out, may not commence until at least fourteen (14) days after the original move-out date, and is subject to unit availability. The unit assigned for the return stay may differ from the member's original unit and is not guaranteed to be the same. This benefit is redeemable exclusively in designated units selected for this program; unit availability on our website does not indicate eligibility for this perk, and the inventory applicable to this benefit is separate from our general listings. A mandatory cleaning fee will be charged prior to or upon check-in. An optional linen service is also available at an additional cost.
****Referral Bonus. Subject to program terms and conditions.